1. Important information and who we are
It’s important to know who’s handling your data. Here we set out who we are, why we have this policy in place, and how you can get in touch with us if you have any questions or would like to talk to us about your data.
Personal data we hold about you may be processed by third parties partners, such as product providers, for the purpose of processing your application, assessing the risk to grant credit and for regulatory purposes.
3. Get in touch
Address: FirstHome Mortgage Brokers Limited, 62/64, Campbell Street, Kajola House, 4th Floor, Right Wing, Lagos
Email address: email@example.com
Telephone number: +234-803-570-5243
FirstHome Mortgage Brokers Limited offers mortgage brokerage services.
6. What information we collect
We’re transparent about the sorts of information we’re collecting and how it enables us to provide you with the best possible service, while protecting your interests as a customer.
Personal data, or personal information, is any information about you from which you can be identified. It doesn’t include data where your identity has been removed (anonymous data).
As a mortgage broker, we want to tailor the best recommendations for your personal circumstances. We therefore ask you for a variety of information to be able to provide this personalized service. Your responses to the questions you provide have a direct impact on what further details we may need from you, as different lenders require different information. This helps us ensure we can select from the widest range of products to provide you with the most appropriate recommendation. We’ll always explain this to you, and you can ask us any questions about the data we’re collecting at any time.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data includes forenames name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, address and employment history, and citizenship.
Contact Data includes address, email address and telephone numbers.
Financial Data includes bank account details and bank statements, your income and outgoings, credit history including details of any history of bankruptcy or county court judgments, mortgages held, and, if the lender requires, direct debit details, for instance if your chosen mortgage product requires any payment for things such as valuation.
Special Category/Sensitive Data which includes physical and mental health conditions, racial / ethnic origin, biometric data and criminal offences and convictions
Transaction Data includes details about the products and services you may have benefitted from by using FirstHome Mortgage Brokers Ltd.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes your username and password.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our business partners and your communication preferences.
Updating your details If you are an existing customer we may use the information we have on you to pre-fill forms when you apply for a new product, but we’ll always check that these details are accurate and up to date.